Privacy Policy of Cidana (Shanghai) Co., Ltd.

Effective Date: 2023/12/15

Welcome to use the software "ClipChef" developed by Cidana (Shanghai) Co., Ltd. (hereinafter referred to as "we", "the company" or "Cidana"). We are committed to protecting your privacy. This privacy policy aims to explain how we collect, use, store, and share your personal information.

1. Types of Information Collected

We may collect the following types of information:

• Personal information: including but not limited to your name, email address, phone number, etc.
• Device information: including the type of device you use, operating system version, unique device identification number, etc.
• Usage data: including your operational records, frequency of use, error logs, etc., when using the software.


2. Purposes of Information Use

We may use the collected information for the following purposes:

• Provide, maintain, and improve our software services.
• Provide customer support and feedback to you.
• Send notifications and updates related to the software.
• Analyze software usage to improve user experience.
• Comply with legal regulations and fulfill contractual obligations.


3. Information Sharing

We may share your information with third parties, but only in the following circumstances:

• With your explicit consent.
• In accordance with legal regulations or government agency requirements.
• Necessary to protect our rights, property, or safety, or to fulfill contractual obligations.


4. Information Security

We are committed to protecting the security of your information. We will take reasonable technical and organizational measures to prevent unauthorized access, use, disclosure, modification, or destruction of your personal information.

5. User Rights

You have the right to:

• Inquire about and request correction of your personal information.
• Withdraw your consent, but this does not affect the legality of information processing based on your consent.
• Request deletion of your personal information, but this may affect your use of our software services.
• When you decide to stop using our services and need to delete your account, please go to the "Personal Center" in the app and select "Delete Account." Once you choose to delete your account, we will stop providing all services to you. At the same time, we will process your personal information by anonymization or deletion, in accordance with applicable laws and our data retention policy. Please note that once you choose to delete your account and submit the request, this process cannot be undone or reversed.


6. Updates to the Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of updates through the software and recommend that you regularly review the latest version of the privacy policy.

If you have any questions or concerns about our privacy policy, please contact us via the following:

Company Name: Cidana (Shanghai) Co., Ltd.

Email: support@cidana.com

Phone Number: +86 21 6308 5091

Thank you for using our software!